Sub-processors
Third-party service providers that may process customer data on behalf of JIFFYAI. Last updated: August 21, 2026.
To support delivery of our services, Paanini, Inc. (JIFFYAI) may engage third-party data processors with access to certain customer data. This page lists the identity, location, and role of each sub-processor. JIFFYAI does not use customer data to train, fine-tune, or improve any AI or machine learning models.
JIFFYAI will notify customers of material changes to this list in accordance with the applicable Data Processing Agreement. For questions contact ciso@jiffy.ai.
| Entity | Activity | Location | Website |
|---|---|---|---|
| Cloud Infrastructure | |||
| Amazon Web Services | Cloud hosting, compute, databases, storage, and networking. Primary region: us-east-1 (N. Virginia). | United States | aws.amazon.com |
| AI & Machine Learning | |||
| Anthropic, PBC | Large language model inference (Claude) via AWS Bedrock | United States | anthropic.com |
| Google LLC | Large language model inference (Gemini) via Google Cloud — Gemini Enterprise Agent Platform (formerly Vertex AI) | United States | cloud.google.com |
| Data & Analytics | |||
| MongoDB, Inc. | NoSQL database service (MongoDB Atlas) for application data | United States | mongodb.com |
| Snowflake Inc. | Cloud data warehouse for ETL pipeline and analytics workloads | United States | snowflake.com |
| Platform & Workflow | |||
| Temporal Technologies | Durable workflow orchestration (Temporal Cloud) for automation workflows | United States | temporal.io |
| Customer Support & Communication | |||
| Google LLC | Email, video conferencing (Google Workspace). Also listed under AI & Machine Learning for Gemini inference on Google Cloud. | United States | workspace.google.com |
| Atlassian, Inc. | Customer service desk and support ticketing (Jira Service Management) | United States | atlassian.com |
| Zoom Communications, Inc. | Video conferencing for customer meetings | United States | zoom.com |
| Microsoft Corporation | Team communication and collaboration (Microsoft Teams) | United States | microsoft.com |
Cloud Infrastructure
Amazon Web Services
- Activity:
- Cloud hosting, compute, databases, storage, and networking. Primary region: us-east-1 (N. Virginia).
- Location:
- United States
- Website:
- aws.amazon.com
AI & Machine Learning
Anthropic, PBC
- Activity:
- Large language model inference (Claude) via AWS Bedrock
- Location:
- United States
- Website:
- anthropic.com
Google LLC
- Activity:
- Large language model inference (Gemini) via Google Cloud — Gemini Enterprise Agent Platform (formerly Vertex AI)
- Location:
- United States
- Website:
- cloud.google.com
Data & Analytics
MongoDB, Inc.
- Activity:
- NoSQL database service (MongoDB Atlas) for application data
- Location:
- United States
- Website:
- mongodb.com
Snowflake Inc.
- Activity:
- Cloud data warehouse for ETL pipeline and analytics workloads
- Location:
- United States
- Website:
- snowflake.com
Platform & Workflow
Temporal Technologies
- Activity:
- Durable workflow orchestration (Temporal Cloud) for automation workflows
- Location:
- United States
- Website:
- temporal.io
Customer Support & Communication
Google LLC
- Activity:
- Email, video conferencing (Google Workspace). Also listed under AI & Machine Learning for Gemini inference on Google Cloud.
- Location:
- United States
- Website:
- workspace.google.com
Atlassian, Inc.
- Activity:
- Customer service desk and support ticketing (Jira Service Management)
- Location:
- United States
- Website:
- atlassian.com
Zoom Communications, Inc.
- Activity:
- Video conferencing for customer meetings
- Location:
- United States
- Website:
- zoom.com
Microsoft Corporation
- Activity:
- Team communication and collaboration (Microsoft Teams)
- Location:
- United States
- Website:
- microsoft.com
As our platform evolves, the sub-processors we engage may change. Customers will be notified of any material changes in accordance with the applicable Customer Subscription Agreement or Data Processing Agreement. For questions about sub-processors or data processing, contact ciso@jiffy.ai or visit our Request Access page to obtain a copy of our Data Processing Agreement.
Change History
| Date | Change |
|---|---|
| August 21, 2026 | Removed LangChain, Inc. (LangSmith) — LLM observability and tracing migrated to Langfuse, self-hosted within JIFFYAI's existing AWS environment; no customer data is shared with the software vendor. Corrected the delivery path for Google Gemini inference (Google Cloud, not AWS Bedrock). Updated Zoom's legal entity name and the Atlassian product name. |
| June 2026 | Page created. Initial sub-processor list. |